High Street Surgery - Appointments

How to Make an Appointment:    

All surgeries are held by appointment.  To book an appointment please telephone 01435 864999 between 8 a.m. and 6.30 p.m.

(Doors open at 8 a.m.)

 

 

Heathfield High Street Surgery - Waiting Room

Home Visits: It is preferable to see patients at the Surgery, whenever possible, as examinations and investigations can be carried out more fully there. However, the surgery provides a Home Visit Service to patients who are either:
  • Too ill
  • Too disabled to travel.
We do ask of you to consider whether it would be possible to ask relatives/friends to take you to the surgery or to take a taxi, so that the home visits can be reserved for those who really need it. Click here for more information.

 

How to Cancel an Appointment:

If you have booked an appointment with a doctor, nurse, or other member of staff, it is really important that you let us know if you no longer need the appointment so that someone else can use it. You can do this

  • By phone: 01435 864 999

  • In person: call into the surgery and let the receptionist know in person.

  • By fax 01435 867449

 

How to See the Doctor of Your Choice – High Street:

Surgeries are held every weekday morning and afternoon.  Surgery times are 8.30 to 11.20 a.m. and 2.30 to 5.40 p.m.  These are based on 10 minute appointment slots. 

Most of the appointments can be booked on the day but some are available for pre-booking up to two weeks in advance.  

When requesting an appointment you may be asked if the nurse could help you.  Our nurses are specially trained to deal with a range of day-to-day illnesses. (Click here for information on our Nurse's clinics)

All patients registered at the High Street will continue to be seen at the High Street, although you may be asked to attend the Firs for a blood test or an appointment with the midwife.

Sometimes the named doctor may not be available at a particular surgery session.  When this happens, the surgery session will be run, but with another doctor in attendance

Click Here To View The Doctor's Timetables

     

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