The Firs Branch Surgery - Dispensary

Current or Acute Prescriptions     If you are a dispensing patient and the doctor gives you a signed prescription in the surgery it can be dispensed immediately, providing it is in stock.
 

Repeat Prescriptions – High Street and Firs

 

WE REGRET THAT WE CANNOT ACCEPT TELEPHONE REQUESTS BECAUSE OF THE DANGERS OF MISTAKES AND THE HIGH VOLUME OF REQUESTS.

 

Repeat prescriptions are medications which the doctor has entered on the computers system, giving prior authorisation, usually on a monthly basis, for a predefined time limit. The patient will have a white printed list which should be used to order repeats until the date for review which will be shown at the end of the list.

Repeat Prescriptions can usually be collected 2 working days (not 48 hours) after submission of the request.

Repeat requests should be placed in the box at the dispensary hatch. If the building is shut there is a letter box on the left hand side of the building. If you have several sheets, please staple them together and tick the items you require. Requests can also be faxed in on 01435 867522

 

If you are requesting a medication that is not on your repeat list you will need to write a letter to your doctor giving the detail of the medication you want and the reason why you are requesting it.  Please ensure that you have written your name and address clearly on the letter.

 

Firs patients can deposit repeat requests at the High Street Surgery if they are in a sealed envelope with “Firs” written on the front. These prescriptions will then need to be collected at the Firs.

 

High Street patients can deposit repeat requests at the Firs Surgery. These too need to be in a sealed envelope with “High Street Patient” written on the front.These prescriptions will need to be collected at your own surgery (High Street) or chemist as indicated on the request form.

 

Arrangements for Patients for whom we are not allowed to dispense (ie. Patients living within one mile of a chemists shop).

Signed prescriptions can be collected from the dispensary in person  OR

Prescriptions can be sent to Procters Chemist at your request. Please specify whether this is to the High Street or Station Road.  OR

We can post a signed prescription back to you if you supply a SAE with your request.